🔄 REFUNDS & RETURNS POLICY

🔹 RETURNS & EXCHANGES

We want you to feel confident with every purchase. If you are not fully satisfied with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, the product must:

  • Be unused and in its original condition
  • Include all original packaging
  • Not show signs of wear, damage, or modification

Certain items may not be eligible for return due to hygiene or safety reasons.

To initiate a return, please contact our support team with your order details. Once your request is reviewed and approved, you will receive instructions on how to proceed.

Customers may be responsible for return shipping costs unless the item is defective or incorrect.

🔹 REFUNDS & RESOLUTIONS

Once your returned item is received and inspected, we will notify you about the status of your refund.

If approved:

  • A refund will be issued to your original payment method
  • Processing times may vary depending on your payment provider

If your item arrives damaged, defective, or incorrect:

  • Please contact us as soon as possible
  • Provide clear photos of the issue
  • We will offer a replacement or full refund where applicable

In cases where the item is lost during shipping, we will assist in resolving the issue with a replacement or refund.

We are committed to fair and reasonable solutions to ensure customer satisfaction.